Manged Operations

Operational Excellence

Manged Operations by Harjai

Launching a Global Capability Centre is just the first step—operating it seamlessly is what drives long-term success. Harjai’s Managed Operations services take full ownership of your day-to-day GCC activities, ensuring smooth governance, compliance, IT reliability, and administrative efficiency. With structured reporting, continuous optimization, and a dedicated local operations team, we keep your India GCC running at peak performance—so you can stay focused on strategic growth and business outcomes.

Our approach

Reliable Operations for Your India GCC

Launching a GCC is only the beginning — running it efficiently is equally important. Our Managed Operations service ensures your India GCC runs like a well-oiled machine, day in and day out. With Harjai managing your GCC’s operations, you can focus on strategic objectives while we handle the day-to-day details. It’s a hassle-free approach to running your offshore center.

Payroll & Compliance

We handle monthly payroll processing, income tax withholding, and employee benefits administration. All local compliance matters (labor laws, PF/ESI, taxes, etc.) are managed by our team, so you remain fully compliant.

HR Administration

From maintaining employee records to handling leave, attendance, and performance reviews, our HR support keeps your team motivated and cared for. We also advise on local HR policies and best practices.

IT Support

Our dedicated IT support staff will maintain your systems, networks, and hardware. They provide helpdesk services to your team and ensure minimal downtime.

Administrative Support

We take care of all the office admin tasks such as facility management, travel arrangements for any visiting executives, vendor coordination, and procurement of any ongoing supplies or services.

Reporting & Feedback

You receive regular operational reports. We track key performance indicators and service levels, providing you with transparency on how your GCC is performing. We also facilitate regular review meetings to discuss progress and areas for improvement.

Continuous Improvement

As part of managed operations, we continually look for ways to optimize processes, reduce costs, and improve productivity in your GCC. It’s like having your own operations team on the ground, committed to your success.

Ready to Build Your GCC?

Are you ready to unlock the benefits of an India-based GCC for your organization? Let’s talk.

Our experts are here to discuss your plans and guide you through the next steps. Book a consultation with Harjai GCC today to explore how we can make your expansion into India simple and successful.

Free Consultation